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Reception and salon etiquette; tools of the trade; shampooing; basic face shapes; necklines; about the hair; some abnormalities of the hair and common disorders of the scalp; some words and phrases in French, German and Italian; hair texture and scalp; moulding the wet hair; the cut; the second part of the cut; the setting or mis-en-plis; presentation of the style, brushing and dressing out; the stance; basic perming; hair colour, bleaching and tinting; the geometric; ways with long hair; applying the basics; linking the basics.