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Operations Management By Terry Hill

Operations Management
by Terry Hill

An introduction to the operations function within business. This textbook clearly explains the breadth of tasks and range of management skills involved, whilst placing the subject within the wider business organization, highlighting the strategic contribution of the operations function.
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Operations Management Summary


Operations Management: Strategic Context and Managerial Analysis by Terry Hill

An authoritative introduction to the operations function within business. Whether it is a pair of jeans, a midday snack, a live concert, a haircut, a PC or a hospital check-up, operations is central to its provision. Throughout, this textbook clearly explains the breadth of tasks and range of management skills involved, whilst placing the subject within the wider business organization, highlighting the strategic contribution of the operations function. Adopting a managerial approach to the subject, Hill's book is particularly suitable for MBA and post experience students who do not require such a "tools and techniques" approach to the subject. Up-to-date, and with an international flavour throughout, the text makes use of numerous real-world illustrations and case vignettes. In addition, to reflect the growth of the service sector, it provides a balance between service and manufacturing material. Concluding with over 20 extended case studies from both the manufacturing and service sectors, plus numerous end-of-chapter discussion questions, this should be useful reading for students taking operations management courses. The following supporting materials are freely available to adoptors of the text: Instructors Manual - the author has written an accompanying lecturer's manual providing detailed notes on how to teach the long case studies, making it suitable for seminar and project work, and answers to the end-of-chapter questions in the text; Data Disk - data from the book is available on disk (or intranet version), allowing the students to simulate the data in the text.

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About Terry Hill


TERRY HILL is Professor of Operations Management at the London Business School and is a leading, international figure in the field of operations management. Before moving into higher education he spent several years in operations management and continues to have a successful consultancy practice. - He has held previous appointments at Bath and Warwick Universities.

Table of Contents


The Operations Management Task - Operations Strategy - Introducing and Developing Products and Services - The Operations Process: Choice and Trade-Offs - The Operations Process: Design - Capacity Management - Operations Systems: Technology Development - Operations Control, Scheduling and Execution - Managing Quality - Inventory: Its Management and Control - Time: the Common Denominator; Managing Operations - Productivity - Managing Human Resources - Supply Chain Management - Improving Operations - Maintenance

Additional information

GOR001249443
Operations Management: Strategic Context and Managerial Analysis by Terry Hill
Terry Hill
Used - Very Good
Paperback
Palgrave Macmillan
2000-04-20
720
0333775929
9780333775929
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.