Free Shipping In the US
The Trouble with Computers By Thomas K. Landauer

The Trouble with Computers
by Thomas K. Landauer

In Stock
Beginning with an explanation of why considerable outlays for computing since 1973 have not resulted in comparable payoffs, the author proposes that emerging techniques for user-centred development can turn the situation around - through task analysis, iterative design and evaluation.
6 in stock

The Trouble with Computers Summary

The Trouble with Computers: Usefulness, Usability, and Productivity by Thomas K. Landauer

Despite enormous investments in computers over the last twenty years, productivity in the very service industries at which they were aimed virtually stagnated everywhere in the world. If computers are not making businesses, organizations, or countries more productive, then why are we spending so much time and money on them? Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. Citing some of his own successful research programs, as well as many others, Landauer offers solutions to the problems he describes. While acknowledging that mismanagement, organizational barriers, learning curves, and hardware and software incompatibilities can play a part in the productivity paradox, Landauer targets individual utility and usability as the main culprits. He marshals overwhelming evidence that computers rarely improve the efficiency of the information work they are designed for because they are too hard to use and do too little that is sufficiently useful. Their many features, designed to make them more marketable, merely increase cost and complexity. Landauer proposes that emerging techniques for user-centered development can turn the situation around. Through task analysis, iterative design, trial use, and evaluation, computer systems can be made into powerful tools for the service economy. Landauer estimates that the application of these methods would make computers have the same enormous impact on productivity and standard of living that were the historical results of technological advances in energy use (the steam engine, electric motors), automation in textiles and other manufacture, and in agriculture. He presents solid evidence for this claim, and for a huge benefit-to-cost ratio for user-centered design activities backed by descriptions of how to do these necessary things, of promising applications for better computer software designs in business, and of the relation of user-centered design to business process reengineering, quality, and management.

Why buy from World of Books

Our excellent value books literally don't cost the earth
Free delivery in the US
Read more here
Every used book bought is one saved from landfill

The Trouble with Computers Reviews

"Everyone who has ever stood in line as a clerk [and] fussed over a finicky,computerized check-out machine, or wondered why computers seem tocomplicate life instead of simplifying it, will appreciate Landauer'scleanly argued and thoroughly readable book." Elizabeth Corcoran , Washington Post

About Thomas K. Landauer

Thomas K. Landauer has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of his outstanding leadership and service in the field of computer-human interaction.

Additional information

The Trouble with Computers: Usefulness, Usability, and Productivity by Thomas K. Landauer
Thomas K. Landauer
A Bradford Book
Used - Very Good
MIT Press Ltd
Winner of Winner, 1995, category of Computer Science, Professional/Scholarly Publishing Annual Awards Competition presented by the Association of American Publishers, Inc. 1995
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us.