12 Steps to Success Through Service
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12 Steps to Success Through Service by Barrie Hopson
Attempts to explode the myth that simply sending staff on a training course will transform their behaviour. It advocates nothing less than a complete re-evaluation of the business, breaking down the process into 12 crucial steps that have to be climbed to achieve success through service.| SKU | Unavailable |
| ISBN 13 | 9781852521738 |
| ISBN 10 | 1852521732 |
| Title | 12 Steps to Success Through Service |
| Author | Barrie Hopson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Management Books 2000 Ltd |
| Year published | 1993-02-01 |
| Number of pages | 192 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |