24/7 Innovation by Stephen Shapiro
In the past, business processes have been thought of as a series of instructions to be repeated the same way every time. This text provides approaches for helping companies compete in today's changing environment and using the concepts of process improvement, e-commerce, and innovation.
Stephen M. Shapiro leads Andersen Consulting's Process Excellence practice in Europe and is a pending partner at Andersen Consulting. Within his 14-year career at Andersen Consulting he has worked with more than 20 leading companies including Xerox, UPS, Lucent, and ABB. He was one of the founders of Andersen's Process Excellence practice in 1996 and has been one of the leaders of Andersen's reengineering practice since its inception in 1992. From 1996 to 1999, he was the global head of Process Excellence R&D, working with external thought leaders, including Michael Hammer, Peter Keen, University of Cambridge, to create leading edge capabilities. Within and outside of the firm, he is a recognized thought leader in the area of process. Over the past three years, he has spoken to over 40,000 people at large internal and external events focused on Process and eCommerce. He has recently acknowledged in Bill Gate's book, Business @ the Speed of Thought, for contributing to a chapter on Process and Technology.
| SKU | Unavailable |
| ISBN 13 | 9780071376266 |
| ISBN 10 | 0071376267 |
| Title | 24/7 Innovation |
| Author | Stephen Shapiro |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 2001-09-16 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |