30 Minutes to Improve Telesales Techniques
Summary
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30 Minutes to Improve Telesales Techniques by Chris De Winter
This concise guide to an essential business skill brims with practical advice on developing the right approach to using the telephone to increase selling effectiveness. Particularly useful to all (tele)sales, call centre and marketing personnel, it will help any individual, from newcomer to experienced worker, to get the best from every call. Chris de Winter, a training specialist within the telesales and marketing areas, includes Capital Bank, Castrol Oil, Foden Trucks and HSBC among her clients. She has also written Selling by Telephone (Kogan Page, 1998).
Chris de Winter Chris de Winter runs her own successful sales and training and management consultancy and has an impressive record of improving sales and communications within numerous organizations, both large and small.
| SKU | Unavailable |
| ISBN 13 | 9780749431907 |
| ISBN 10 | 0749431903 |
| Title | 30 Minutes to Improve Telesales Techniques |
| Author | Chris De Winter |
| Series | 30 Minutes Series |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Kogan Page Ltd |
| Year published | 2000-04-01 |
| Number of pages | 64 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |