The 9 Types of Difficult People: How to spot them and quickly improve working relationships by Nick Robinson

The 9 Types of Difficult People: How to spot them and quickly improve working relationships by Nick Robinson

Discover how to identify the nine types of difficult people, what they do, and how to deal effectively with them.

“A real gem of a book, full of clear, insightful and practical advice on how to deal with difficult people in a caring and effective manner” Bridget Caldwell, BAFTA and double Royal Television Society award-winning Director and Producer
“Compelling reading for anyone leading people. The book offers a practical, easy to understand framework, which will help you diagnose, address and resolve problems.” Phil Jones MBE, Managing Director Brother UK, an Investors in People Platinum award-winning employer
"I have agonised about certain individuals and what they are doing to upset a high performing team. A book that should be on hand for any leader.” Tony Attard OBE DL, Chairman of Panaz Group, Master of The Furniture Makers' Company (City of London livery company), past High Sheriff of Lancashire
“Not every difficult person is the same or can be managed in the same way. Nick gives you tools to identify, understand, and maximise their value.” Ian Dormer CBE, (awarded for contribution to business), Chartered Director (CDir), HonFIoD, Managing Director Rosh Engineering Ltd
“An excellent self-help book as well as an important one to help leaders and managers understand team dynamics.” Hilary Sutcliffe, Carnegie Centre Advisory Board Member, DAVOS workshop facilitator, Director of Society Inside.

Nick Robinson has been working as an Executive Coach since 1999, helping people to make their management and team roles as effective as possible and to be fulfilled at work. He coaches people in large and small businesses and organisations in the private, public and third sectors.

SKU	Unavailable
ISBN 13	9781292726069
ISBN 10	1292726067
Title	The 9 Types of Difficult People: How to spot them and quickly improve working relationships
Author	Nick Robinson
Condition	Unavailable
Binding Type	Paperback
Publisher	Pearson Education Limited
Year published	2023-10-17
Number of pages	264
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.