Redefining Operational Excellence by Andrew Miller

Redefining Operational Excellence by Andrew Miller

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence. Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore. Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed. This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to: Drive innovation and collaboration Engage customers Attract and retain top people Align strategy and execution Optimize speed  Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you’ll discover where!

ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.

SKU	Unavailable
ISBN 13	9780814439890
ISBN 10	0814439896
Title	Redefining Operational Excellence
Author	Andrew Miller
Condition	Unavailable
Binding Type	Paperback
Publisher	HarperCollins Focus
Year published	2018-05-16
Number of pages	256
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable