Active Listening by Center For Creative Leadership

Active Listening by Center For Creative Leadership

Listening well is an essential component of good
leadership. You can become a more effective listener
and leader by learning the skills of active listening.
Working relationships become more solid, based on trust,
respect, and honesty. Active listening is not an optional
component of leadership; it is not a nicety to be used to
make others feel good. It is, in fact, a critical component
of the tasks facing today's leaders.
In this new edition, we've added tips and advice dealing
with virtual active listening, and incorporated up-to-date
research from both inside and outside CL to make sure
you can best meet the leadership challenges you face in
today's world.

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared-in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today's leadership and organizational challenges.
The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL's mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide.

Wayne Hart is a feedback and coaching manager, and a senior faculty member at CCL's San Diego campus. He holds a Ph.D. in psychology and a California Psychology License. Additionally, he has been certified as a Teaching Member of the International Transactional Analysis Association. He has published two books and more than a dozen articles in professional journals.

Karen Kirkland is a licensed clinical psychologist and a feedback and coaching manager at CCL's San Diego campus. She holds a Ph.D. in clinical psychology from the University of Missouri and served previously as Associate Dean of the School of Human Behavior at United States International University in San Diego. In more than eighteen years at CCL she has provided feedback services to hundreds of leaders and executives. She has also written or co-authored fourteen professional articles.

SKU	Unavailable
ISBN 13	9781604919363
ISBN 10	1604919361
Title	Active Listening
Author	Center For Creative Leadership
Condition	Unavailable
Binding Type	Paperback
Publisher	Center for Creative Leadership
Year published	2019-08-21
Number of pages	70
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.