Algorithmic Marketing and EU Law on Unfair Commercial Practices by Federico Galli

Algorithmic Marketing and EU Law on Unfair Commercial Practices by Federico Galli

Artificial Intelligence (AI) systems are increasingly being deployed by marketing entities in connection with consumers’ interactions. Thanks to machine learning (ML) and cognitive computing technologies, businesses can now analyse vast amounts of data on consumers, generate new knowledge, use it to optimize certain processes, and undertake tasks that were previously impossible. Against this background, this book analyses new algorithmic commercial practices, discusses their challenges for consumers, and measures such developments against the current EU legislative framework on consumer protection. The book adopts an interdisciplinary approach, building on empirical findings from AI applications in marketing and theoretical insights from marketing studies, and combining them with normative analysis of privacy and consumer protection in the EU. The content is divided into three parts. The first part analyses the phenomenon of algorithmic marketing practices and reviews the main AI and AI-related technologies used in marketing, e.g. Big data, ML and NLP. The second part describes new commercial practices, including the massive monitoring and profiling of consumers, the personalization of advertising and offers, the exploitation of psychological and emotional insights, and the use of human-like interfaces to trigger emotional responses. The third part provides a comprehensive analysis of current EU consumer protection laws and policies in the field of commercial practices. It focuses on two main legal concepts, their shortcomings, and potential refinements: vulnerability, understood as the conceptual benchmark for protecting consumers from unfair algorithmic practices; manipulation, the substantive legal measure for drawing the line between fair and unfair practices.

Federico Galli is a Research Fellow at CIRSFID-Alma AI, University of Bologna. In 2021, he obtained the PhD title in Law Science and Technology from the University of Bologna and the University of Luxembourg. During this period, he has gained research experiences in the field of Computer Law (in particular, privacy, data protection law, contract, and consumer law of AI) and in Law and Ethics of AI. He has published in Italian and international journals. He is currently involved in several projects in legal and ethical issues of computation and in legal informatics.

SKU	Unavailable
ISBN 13	9783031136023
ISBN 10	3031136020
Title	Algorithmic Marketing and EU Law on Unfair Commercial Practices
Author	Federico Galli
Series	Law Governance And Technology Series
Condition	Unavailable
Binding Type	Hardback
Publisher	Springer International Publishing AG
Year published	2022-08-31
Number of pages	274
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.