The Apology Impulse by Cary Cooper

The Apology Impulse by Cary Cooper

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Summary

Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.

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The Apology Impulse by Cary Cooper

Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.
Sir Cary Cooper, CBE, is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School. He holds the office of president of the CIPD, the British Academy of Management, RELATE and Institute of Welfare. Sean O'Meara is the founder and MD of Essential Content, a specialist content and PR agency. He's worked with leading organizations including The Co-Op Bank and the BBC.
SKU Unavailable
ISBN 13 9780749493202
ISBN 10 0749493208
Title The Apology Impulse
Author Cary Cooper
Condition Unavailable
Binding Type Paperback
Publisher Kogan Page Ltd
Year published 2019-10-03
Number of pages 360
Prizes Winner of NYC Business Book Awards 2020 (United States), Winner of American Book Fest Book Award 2020 (United States)
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.