Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations by Worline

Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations by Worline

Suffering brought into the workplace or created by it is not just a private matter: it's an unrecognized, costly drain on organizational potential. Scholars and consultants Worline and Dutton reveal that not only does unaddressed suffering have a dramatic impact on productivity and profitability but that it robs workplaces of humanity, dignity, and motivation. Marshalling evidence from two decades of field research, they demonstrate that compassion confers measurable competitive advantages in areas like innovation, collaboration, service quality, adaptability, and talent attraction and retention. They outline steps leaders, managers, and coworkers can take to alleviate suffering in the workplace, showing how a capacity for compassion can be built into the structures and practices of an organization. Ultimately, they argue that creating compassionate organizations is smart business.

The William Russell Kelly Professor of Business Administration at the University of Michigan is Jane E. Dutton. She is the author of three books and numerous essays on relational work in companies, which have appeared in publications such as the Academyof Management Review, Strategic Thinking, and AdministrativeScience Quarterly. Dutton's article, Leading in Times of Trauma, was published in the Harvard Management Review in January 2002.

SKU	Unavailable
ISBN 13	9781626564459
ISBN 10	1626564450
Title	Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations
Author	Worline
Condition	Unavailable
Binding Type	Paperback
Publisher	Berrett-Koehler
Year published	2017-02-20
Number of pages	272
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.