Managing for Quality and Performance Excellence by James Evans

Managing for Quality and Performance Excellence by James Evans

Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence. Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.

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ISBN 13
Title	Managing for Quality and Performance Excellence
Author	James Evans
Condition	Unavailable
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Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.