Services Marketing: People, Technology, Strategy (Eighth Edition) by Jochen Wirtz

Services Marketing: People, Technology, Strategy (Eighth Edition) by Jochen Wirtz

Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

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ISBN 13
Title	Services Marketing: People, Technology, Strategy (Eighth Edition)
Author	Jochen Wirtz
Condition	Unavailable
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Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.