The Managed Heart by Arlie Russell Hochschild

The Managed Heart by Arlie Russell Hochschild

In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.

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ISBN 13
Title	The Managed Heart
Author	Arlie Russell Hochschild
Condition	Unavailable
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Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.