The One Minute Apology by Kenneth H Blanchard Phd

The One Minute Apology by Kenneth H Blanchard Phd

"The One Minute Manager" introduced three secrets of management: "One Minute Goal-Setting", "One Minute Praisings" and "One Minute Reprimands". Now told in Ken Blanchard's signature breezy style, this business parable - the fourth secret of the "One Minute Manager" - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step by step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

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ISBN 13
Title	The One Minute Apology
Author	Kenneth H Blanchard Phd
Condition	Unavailable
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Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.