Call Center Operations Management Handbook and Study Guide by Brad Cleveland

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Call Center Operations Management Handbook and Study Guide by Brad Cleveland

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Part of Icmi's Handbook Study Guide series

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SKU Unavailable
ISBN 13 9780970950758
ISBN 10 0970950756
Title Call Center Operations Management Handbook and Study Guide
Author Brad Cleveland
Series Icmi's Handbook Study Guide
Condition Unavailable
Binding Type Paperback
Publisher ICMI Press (International Customer Management Institute)
Year published 2003-02-01
Number of pages 474
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

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