Care Packages for Your Customers by Barbara Glanz

Care Packages for Your Customers by Barbara Glanz

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Summary

Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.

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Care Packages for Your Customers by Barbara Glanz

Presents a customer-service kit for businesses. This book includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that helps improve service and increase sales.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
SKU Unavailable
ISBN 13 9780071484213
ISBN 10 0071484213
Title Care Packages for Your Customers
Author Barbara Glanz
Condition Unavailable
Binding Type Paperback
Publisher McGraw-Hill Education - Europe
Year published 2007-05-16
Number of pages 198
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.