Check-In Check-Out by Gary K Vallen
For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work—from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests—reservation, arrival, billing, departure, auditing and accounting—the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.| SKU | Unavailable |
| ISBN 13 | 9780130829160 |
| ISBN 10 | 0130829161 |
| Title | Check-In Check-Out |
| Author | Gary K Vallen |
| Condition | Unavailable |
| Publisher | Pearson Education (US) |
| Year published | 1999-09-09 |
| Number of pages | 538 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |