Client-Centered Evaluation by Martin Bloom

Client-Centered Evaluation by Martin Bloom

This highly accessible evaluation text encourages students to evaluate their practice from multiple points of view, without the use of statistics. It encourages the client's active participation in evaluation by asking: Are these the results you wanted in resolving your concern? and builds on single-case design.

Thank you, As a practitioner, educator and research/scholar, I found the book, Client-Centered Evaluation: New Models for Helping Professionals, to be a welcomed change to the conventional approach to practice evaluationIn the new models presented by Bloom and Britner, the client is not a passive participant in the process and the researcher is instructed on how to engage the client in research design, knowledge-building, research design and evaluation. This book guides the learner through an eight-step process of single-system designs.The Client-Centered Evaluation: New Models for Helping Professionals is a necessary resource that will offer students an innovative alternative for engaging clients in defining practice goals and objectives, helping to choose and devise measures, share ideas in the collection of data and its interpretation. Students will have access to a Web site with glossary terms and additional research and evaluation tools. This new approach is suitable across the learning continuum, from the novice student/beginner practitioner to the more advanced level consumer of knowledge. The book is an essential addition to undergraduate and graduate curricula that prepares helping professionals to evaluate practice and empower their clients. Dr. Karen Bullock, North Carolina State University

Preface
Purpose
Acknowledgments
Audience
Organization of this Document
How to Use this Document
Additional
Information and Reader Feedback

PART ONE - ABOUT CMMI FOR SERVICES
1. Introduction
2. Process Area Components
3. Tying It All Together
4. Relationships Among Process Areas
5. Using CMMI Models
6. Perspectives from Various Service Domains

PART TWO - GENERIC GOALS AND GENERIC PRACTICES, AND THE PROCESS AREAS
Generic Goals and Generic Practices
Overview
Process Institutionalization
Generic Goals and Generic Practices
Applying Generic Practices
Process Areas that Support Generic Practices
Capacity and Availability Management
Causal Analysis and Resolution
Configuration Management
Decision Analysis and Resolution
Integrated Project Management
Incident Resolution and Prevention
Measurement and Analysis
Organizational Innovation and Deployment
Organizational Process Definition
Organizational Process Focus
Organizational Process Performance
Organizational Training
Project Monitoring and Control
Project Planning
Process and Product Quality Assurance
Quantitative Project Management
Requirements Management
Risk Management
Supplier Agreement Management
Service Continuity
Service Delivery
Service System Development
Strategic Service Management
Service System Transition

PART THREE - THE APPENDICES AND GLOSSARY
Appendix A. References
Appendix B. Acronyms
Appendix C. Project Participants
Appendix D. Glossary

SKU	Unavailable
ISBN 13	9780205832583
ISBN 10	020583258X
Title	Client-Centered Evaluation
Author	Martin Bloom
Condition	Unavailable
Binding Type	Paperback
Publisher	Pearson Education (US)
Year published	2011-05-12
Number of pages	192
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note	Unavailable