Communicating with Customers by Patrick Forsyth
Effective communication is essential to a successful business, and this toolkit aims to cover every angle of communication with increasingly demanding customers and clients. The book highlights the importance of effective communication for those concerned with marketing, sales and customer service, and examines building relationships with clients, creating rapport and handling complaints.| SKU | Unavailable |
| ISBN 13 | 9780752821023 |
| ISBN 10 | 0752821024 |
| Title | Communicating with Customers |
| Author | Patrick Forsyth |
| Series | Orion Business Toolkit S |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Orion Publishing Co |
| Year published | 1999-06-19 |
| Number of pages | 160 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |