Conducting the Reference Interview
Summary
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Conducting the Reference Interview by Catherine Sheldrick Ross
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,| SKU | Unavailable |
| ISBN 13 | 9780838917275 |
| ISBN 10 | 0838917275 |
| Title | Conducting the Reference Interview |
| Author | Catherine Sheldrick Ross |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Neal Schuman Pub |
| Year published | 2019-02-28 |
| Number of pages | 304 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |