Conflict Management and Leadership for Managers
Summary
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Conflict Management and Leadership for Managers by Susan S Raines
A comprehensive, inclusive, and practical guide to preventing and managing every common source of conflict and dispute at work, whether involving leaders, managers, employees, customers, vendors, or regulators.
Susan S. Raines, PhD,is a diplomat for the U.S. Department of State. She served as a Professor and Associate Director in the graduate program in International Conflict Management and Peacebuilding at Kennesaw State University for more than two decades providing consultation and services to corporate and governmental leaders focused on leadership coaching, strategic decision-making, culture change initiatives, training, team norm-building, change management, crisis negotiation, and scandal prevention and response. She has mediated more than 18,000 cases inside and outside of court systems, trained mediators worldwide, and coached executive leadership teams for Fortune 500 and international organizations. In addition to this text, she had authored more than 55 peer reviewed articles, served as the Editor-in-Chief for Conflict Resolution Quarterly for twelve years, and co-authored Expert Mediators (with Jean Poitras). She has three wonderful adult children who served as a lab for her work, sometimes willingly.
| SKU | Unavailable |
| ISBN 13 | 9781538177976 |
| ISBN 10 | 1538177978 |
| Title | Conflict Management and Leadership for Managers |
| Author | Susan S Raines |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Rowman & Littlefield |
| Year published | 2023-09-18 |
| Number of pages | 528 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |