Conflict Management by Baden Eunson
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.In this book you will find many options for managing conflict, including:
- planning
- goal setting
- compromise
- mediation
Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliche but a technique for success.
Baden Eunson teaches in the school of English, Communications and Performance Studies at Monash University, and also runs a training and consultancy business. He is the author of numerous books, including the bestselling C21: Communicating in the 21st Century, 2nd Edition.
| SKU | Unavailable |
| ISBN 13 | 9780731406517 |
| ISBN 10 | 0731406516 |
| Title | Conflict Management |
| Author | Baden Eunson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | John Wiley & Sons Australia Ltd |
| Year published | 2010-01-08 |
| Number of pages | 136 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |