Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth
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Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth by Michael George
Helps readers find out why the trick to outperforming their competition and staying ahead of the curve in a customer-centric business environment is achieving the optimum levels of complexity in their products, services, and operations. This book includes tools that let you quantify and pinpoint complexity in your business.
"The cost of complexity isn't offset by what you can chargeComplexity creates opportunities for you to fail your customer." (American Airlines President Gerard Arpey, Wall Street Journal, 9-17-2002)"
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
| SKU | Unavailable |
| ISBN 13 | 9780071435086 |
| ISBN 10 | 0071435085 |
| Title | Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth |
| Author | Michael George |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 2004-08-16 |
| Number of pages | 352 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |