Conversations for Change: 12 Ways to Say it Right When It Matters Most
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Conversations for Change: 12 Ways to Say it Right When It Matters Most by Shawn Kent Hayashi
Executive coach and speaker Shawn Kent Hayashi shows readers how to manage conversations effectively for positive results
Shawn Kent Hayashi is the founder of The Professional Development Group (www.TheProfessionalDevelopmentGroup.com) and author of five business communication books. Using an assessment-based approach, her company helps people improve their emotional intelligence, communication skills, build stronger relationships and teams, and make more effective presentations. She also helps clients apply the assessment methodology in their own organizations. Clients include Fortune 500 and mid-sized companies, universities, and entrepreneurial organizations. An Emotional Intelligence Certified Coach, Hayashi earned an M.S. in Organization Dynamics from the University of Pennsylvania and holds many certifications in assessment analysis. She also serves on the boards of several professional organizations.
| SKU | Unavailable |
| ISBN 13 | 9780071745284 |
| ISBN 10 | 0071745289 |
| Title | Conversations for Change: 12 Ways to Say it Right When It Matters Most |
| Author | Shawn Kent Hayashi |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 2010-11-16 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |