Crisis Communications by Kathleen Fearn-Banks

Crisis Communications by Kathleen Fearn-Banks

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Summary

Presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. This title explores critical issues concerning how organizations, companies, and individuals communicate with the news media, employees, and consumers in times of crisis.

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Crisis Communications by Kathleen Fearn-Banks

Presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. This title explores critical issues concerning how organizations, companies, and individuals communicate with the news media, employees, and consumers in times of crisis.
Kathleen Fearn-Banks is Professor of Communication in the Department of Communication at the University of Washington. She joined the faculty in 1990, after 25 years in the communications professions. Her professional experience includes as a feature writer at the Los Angeles Times; a newswriter/ producer/ reporter for KNXT-TV (now KCBS) in Los Angeles; publicist and Media Relations Manager for NBC Television Network. She was vice president of Development and Public Relations for The Neighbors of Watts, an entertainment industry non-profit which raised funds for daycare centers in underprivileged areas of Los Angeles.
SKU Unavailable
ISBN 13 9780415880596
ISBN 10 0415880599
Title Crisis Communications
Author Kathleen Fearn-Banks
Series Routledge Communication Series
Condition Unavailable
Binding Type Paperback
Publisher Taylor & Francis Ltd
Year published 2010-10-21
Number of pages 388
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.