CRM at the Speed of Light, Fourth Edition
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CRM at the Speed of Light, Fourth Edition by Paul Greenberg
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
Paul Greenberg (Manassas, VA) is executive vice president of Live Wire, an eCommerce consulting firm and has many years' experience in ERP and CRM. He has built SAP and PeopleSoft practices and, in his current position, has established close partnerships with front-office leaders such as Siebel and SalesLogix. He is also the lead author on the book, Special Edition Using PeopleSoft (0789712814) published by Que.
| SKU | Unavailable |
| ISBN 13 | 9780071590457 |
| ISBN 10 | 0071590455 |
| Title | CRM at the Speed of Light, Fourth Edition |
| Author | Paul Greenberg |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 2009-10-16 |
| Number of pages | 688 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |