Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson

Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life's difficult conversations.

"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustrationThis book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. Covey

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

SKU	Unavailable
ISBN 13	9780071401944
ISBN 10	0071401946
Title	Crucial Conversations: Tools for Talking When Stakes Are High
Author	Kerry Patterson
Condition	Unavailable
Binding Type	Paperback
Publisher	McGraw-Hill Education - Europe
Year published	2002-07-16
Number of pages	264
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.