Customer Care by John H Wellemin
This handbook aims to show how a company can involve all its personnel in using customer support as a competitive tool. It examines the meaning of customer support, the importance of communication, complaining as a positive tool, setting and monitoring standards, and the customer care programme.| SKU | Unavailable |
| ISBN 13 | 9780340711965 |
| ISBN 10 | 0340711965 |
| Title | Customer Care |
| Author | John H Wellemin |
| Series | Successful Business In A Week |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | John Murray Press |
| Year published | 1998-04-08 |
| Number of pages | 95 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |