Customer Care Management by Andrew Brown

Customer Care Management by Andrew Brown

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Summary

The book is based on the management courses that the author runs as part of Structured Training's open course programme. It aims to define company culture and philosophy and help to implement customer-care strategy.

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Customer Care Management by Andrew Brown

The book is based on the management courses that the author runs as part of Structured Training's open course programme. It aims to define company culture and philosophy and help to implement customer-care strategy.
SKU Unavailable
ISBN 13 9780434902316
ISBN 10 0434902314
Title Customer Care Management
Author Andrew Brown
Condition Unavailable
Binding Type Hardback
Publisher Elsevier Science & Technology
Year published 1989-09-25
Number of pages 128
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.