Customer-Centric Knowledge Management by Minwir Mallouh Al-Shammari

Customer-Centric Knowledge Management by Minwir Mallouh Al-Shammari

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Customer-Centric Knowledge Management by Minwir Mallouh Al-Shammari

Provides a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organisational knowledge management, customer relationship management, and information and communication technologies (ICTs).
SKU Unavailable
ISBN 13 9781613500897
ISBN 10 1613500890
Title Customer-Centric Knowledge Management
Author Minwir Mallouh Al-Shammari
Series Advances In Knowledge Acquisition Transfer And Management
Condition Unavailable
Binding Type Hardback
Publisher Business Science Reference
Year published 2011-08-31
Number of pages 332
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.