Customer Experiences with Soul

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Customer Experiences with Soul

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Customer Experiences with Soul by Simon Robinson

This pioneering book explains how a whole organisation can come together to evolve an entirely new way of being in the world. It introduces the Holonomic Circle, a new tool which provides a holistic framework for designers, corporate executives, creative leaders and those starting a new business or initiative to explore the principles underlying the dynamics of soulful customer experiences. The insights from the authors will help you take a radically new approach to customer experience design; fully integrate purpose, goals and strategy with customer experience; implement human values across the whole organisation; and develop long-term and more meaningful relationships with your customers. Customer Experiences with Soul: A New Era in Design provides the guidance needed for developing, structuring and implementing customer experiences with soul, helping you to build and grow authentic businesses and organisations which honour what it is to be human in our world.

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SKU Unavailable
ISBN 13 9780995715806
ISBN 10 0995715807
Title Customer Experiences with Soul
Author Simon Robinson
Condition Unavailable
Binding Type Paperback
Publisher Holonomics Publishing
Year published 2017-06-06
Number of pages 248
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
Note Unavailable