Customer Service For Dummies by Keith Bailey

Customer Service For Dummies by Keith Bailey

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Summary

Aimed at managers and small-business owners, this book contains information on how to provide good customer service. It includes tips on telephone techniques and how to deal with difficult people.

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Customer Service For Dummies by Keith Bailey

Aimed at managers and small-business owners, this book contains information on how to provide good customer service. It includes tips on telephone techniques and how to deal with difficult people.
SKU Unavailable
ISBN 13 9781568843919
ISBN 10 1568843917
Title Customer Service For Dummies
Author Keith Bailey
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 1995-12-20
Number of pages 400
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.