Customer Service Games for Training
Summary
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Customer Service Games for Training by Roberts-Phelps Graham
An eclectic collection of simple games, exercises and activities covering every aspect of customer service skills and the service process. They are intended as an addition to the service trainer's toolkit for preparing team meetings and customer service training sessions.| SKU | Unavailable |
| ISBN 13 | 9780566082054 |
| ISBN 10 | 0566082055 |
| Title | Customer Service Games for Training |
| Author | Roberts-Phelps Graham |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Taylor & Francis Ltd |
| Year published | 2000-11-02 |
| Number of pages | 184 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |