Damn Clients! In 90 Minutes by Ian Welsh

Damn Clients! In 90 Minutes by Ian Welsh

This is a book for everyone in business - multi-nationals, corner shops and stores like yours! This is a new and lively approach to looking after the very people who keep your business in the black - your clients and customers. Clients can be demanding, rude, pre-occupied, inefficient or poor communicators - or positive, focused, inspiring and loyal. What are yours like? They are the key drivers in business situations and without them, suppliers would have no work and no business. Here is a book full of tips and tactics to ensure that the client-supplier relationship is profitable for both parties and can be long and lasting. Get it right and your clients will love you forever! It is aimed at people at all levels in organisations and businesses who have any sort of contact with clients - face-to-face or by phone or computer - people who want their businesses to survive and want to improve the way they deal with clients.

SKU	Unavailable
ISBN 13	9781852525354
ISBN 10	1852525355
Title	Damn Clients! In 90 Minutes
Author	Ian Welsh
Series	In 90 Minutes
Condition	Unavailable
Binding Type	Paperback
Publisher	Management Books 2000 Ltd
Year published	2006-12-12
Number of pages	120
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.