Dealing with Crime and Aggression at Work
Summary
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Dealing with Crime and Aggression at Work by Peter Reynolds
Many organisations, such as banks, building societies, bookshops, lose thousands of pounds each year because their staff and other resources are undermined by acts of crime and aggression. This book recognises the scale of the problem and offers organizations an action plan to help limit the damage caused by theft, attacks on personnel and other acts of crime. It covers all aspects of coping with the effects of crime, including, tackling long term problems, when to call in professional counsellors and the implications for training courses. The book is packed with case illustrations and practical exercises to help the reader take positive action. Published in association with Victim Support,and provides an authoritative guide applicable to a wide range of organizational settings. Illustrates practical techniques to help staff who are victims and limit potential crime.| SKU | Unavailable |
| ISBN 13 | 9780077079321 |
| ISBN 10 | 0077079329 |
| Title | Dealing with Crime and Aggression at Work |
| Author | Peter Reynolds |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 1994-09-01 |
| Number of pages | 272 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |