Dealing with Difficult People by Rick Brinkman

Dealing with Difficult People by Rick Brinkman

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Summary

Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.

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Dealing with Difficult People by Rick Brinkman

Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
SKU Unavailable
ISBN 13 9780071416412
ISBN 10 0071416412
Title Dealing with Difficult People
Author Rick Brinkman
Condition Unavailable
Binding Type Paperback
Publisher McGraw-Hill Education - Europe
Year published 2003-02-16
Number of pages 64
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.