Dealing with Difficult People by Roberta Cava
Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.| SKU | Unavailable |
| ISBN 13 | 9780749920517 |
| ISBN 10 | 0749920513 |
| Title | Dealing with Difficult People |
| Author | Roberta Cava |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Little, Brown Book Group |
| Year published | 1999-12-16 |
| Number of pages | 225 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |