Dealing With People You Can't Stand
Summary
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Dealing With People You Can't Stand by Rick Brinkman
Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.Dr. Rick Brinkman is the coauthor of Coping with People You Can't Stand, an worldwide blockbuster that has been translated into 25 languages. He is a sought-after keynote speaker and trainer on topics including as leadership, teamwork, customer service, efficient meetings, difficult individuals, and multitasking.
| SKU | Unavailable |
| ISBN 13 | 9780070078383 |
| ISBN 10 | 0070078386 |
| Title | Dealing With People You Can't Stand |
| Author | Rick Brinkman |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | McGraw-Hill Education - Europe |
| Year published | 1994-09-30 |
| Number of pages | 192 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |