Delivering Culturally Competent Nursing Care by Gloria Kersey-Matusiak

Delivering Culturally Competent Nursing Care by Gloria Kersey-Matusiak

Offering a how-to approach to the development and application of cultural competency skills in nursing, this text provides numerous techniques for cultural self-assessment and cultural patient assessment. Its unique framework for self-assessment-considered to be a highly important facet of developing culturally competent nursing care--is based on the Cultural Competency Staircase Model, a self-assessment model that was developed by the author who has over 30 years of clinical practice in culturally diverse settings.

The text begins by defining cultural competency and describes how nurses can use the Staircase Model to determine their level of cultural competence. Emphasis is placed on developing cross-cultural communication skills and resolving cross-cultural conflicts. The book provides tools for the cultural assessment of patients and focuses on working with culturally diverse colleagues and patient populations. Using case vignettes, it presents problematic clinical scenarios related to cultural diversity and discusses how to resolve them. Each chapter opens with learning objectives and glossary terms and ends with key points, NCLEX-RN review questions and a list of additional resources. The AACN Cultural Competencies for Baccalaureate Graduates are addressed in each chapter.

• Provides multiple strategies to assist nurses in facilitating cultural competency
• Introduces an 'easy to follow' self-assessment model for nursing students and novice nurses
• Covers working with culturally diverse colleagues, care of bariatric patients, and care of new immigrants
• Includes challenging case scenarios drawn from real life situations
• Designed for use throughout undergraduate curriculum

Gloria Kersey-Matusiak, PhD, RN, is Professor of Nursing at Holy Family University, Philadelphia, PA. She serves as the University's Coordinator for Diversity and as the Chair of the institution's Diversity Team, an interdisciplinary group of faculty, staff, and administrators charged by the University President to develop and implement a plan that articulates the value placed on diversity by the university. She has conducted numerous workshops and presentations for a variety of educational, healthcare and business institutions and served as a diversity consultant for several institutions of higher learning throughout the United States. Dr. Kersey-Matusiak's article, Cultural Competency: Are we there yet? was published in Nursing 2012. .