Delivering Profitable Value by Mike Lanning

Delivering Profitable Value by Mike Lanning

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Delivering Profitable Value by Mike Lanning

Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.
SKU Unavailable
ISBN 13 9780738201627
ISBN 10 0738201626
Title Delivering Profitable Value
Author Mike Lanning
Condition Unavailable
Binding Type Paperback
Publisher INGRAM PUBLISHER SERVICES US
Year published 2000-01-28
Number of pages 336
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.