Delivering Profitable Value
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Delivering Profitable Value by Mike Lanning
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.| SKU | Unavailable |
| ISBN 13 | 9780738201627 |
| ISBN 10 | 0738201626 |
| Title | Delivering Profitable Value |
| Author | Mike Lanning |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | INGRAM PUBLISHER SERVICES US |
| Year published | 2000-01-28 |
| Number of pages | 336 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |