Design That Cares by Myron Grant

Design That Cares by Myron Grant

Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design – site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.

JANET R. CARPMAN, PHD, and MYRON A. GRANT, MLA are pioneering design researchers and wayfinding experts who have worked on hundreds of analysis, planning, and design projects in health facilities, museums, and other complex public facilities. Believing that designed environments should respond to the needs and preferences of the people who use them, Carpman and Grant have involved thousands of users in their work over the past 30+ years. They are authors of Directional Sense: How to Find Your Way Around and two previous editions of Design that Cares: Planning Health Facilities for Patients and Visitors. They are partners in Carpman Grant Associates, Wayfinding Consultants, which helps organizations create and manage facilities that optimize customer experience by making wayfinding as easy as possible.

SKU	Unavailable
ISBN 13	9780787988111
ISBN 10	0787988111
Title	Design That Cares
Author	Myron Grant
Condition	Unavailable
Binding Type	Paperback
Publisher	Jossey-Bass
Year published	2016-07-26
Number of pages	504
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.