Developing Skills with People by Sheila Dainow

Developing Skills with People by Sheila Dainow

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Summary

Designed as a guide for all those involved in the training of client contact skills, this text discusses such topics as assertiveness training, decision-making and coping with stress and difficult clients. It contains a section on training techniques which includes audio-visual aids.

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Developing Skills with People by Sheila Dainow

Designed as a guide for all those involved in the training of client contact skills, this text discusses such topics as assertiveness training, decision-making and coping with stress and difficult clients. It contains a section on training techniques which includes audio-visual aids.
SKU Unavailable
ISBN 13 9780471917267
ISBN 10 0471917265
Title Developing Skills with People
Author Sheila Dainow
Condition Unavailable
Binding Type Paperback
Publisher John Wiley and Sons Ltd
Year published 1988-10-26
Number of pages 214
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.