Developing the Manager as a Helper
Summary
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Developing the Manager as a Helper by John Hayes
Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.| SKU | Unavailable |
| ISBN 13 | 9780415110082 |
| ISBN 10 | 0415110084 |
| Title | Developing the Manager as a Helper |
| Author | John Hayes |
| Series | Self Development For Managers |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cengage Learning EMEA |
| Year published | 1995-12-14 |
| Number of pages | 128 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |