Difficult Conversations by Anne Dickson
We all find ourselves in difficult situations where we need to tread lightly - or deal with the consequences, but how often do we say nothing - or say too much? This book aims to help the reader to step back from their own emotions, remain calm and work out the right thing to say. It has practical advice and examples ranging from "difficult" discussions with your partner, friends and family, to salespeople, bosses and collegues, showing first the wrong way - and then the right way - to get through those tricky times.
Anne Dickson is a psychologist, writer and trainer with many years' experience of teaching communication skills and management of emotions. She is the author of several books, including the bestseller A Woman in Your Own Right.
| SKU | Unavailable |
| ISBN 13 | 9780749924980 |
| ISBN 10 | 0749924985 |
| Title | Difficult Conversations |
| Author | Anne Dickson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Little, Brown Book Group |
| Year published | 2004-04-29 |
| Number of pages | 192 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |