Encounters at the Counter by Alan Johnson
Encounters at the Counter shares Johnson's engaging in face-to-face customer service. It explores the dimensions of hospitality that can be applied to congregations seeking to demonstrate genuine hospitality, such as: the contagion of happiness, maximizing routines, renewing resources, taking time and making time and promoting the quality of the product as well as the process.Alan Johnson is an English professor at Idaho State University in the United States. He is the author of Out of Bounds: Anglo-Indian Literature and the Geography of Displacement (2001), as well as other articles on issues ranging from Indian environmental literature to Hindi movies.
| SKU | Unavailable |
| ISBN 13 | 9780829818178 |
| ISBN 10 | 0829818170 |
| Title | Encounters at the Counter |
| Author | Alan Johnson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Tpp |
| Year published | 2009-09-01 |
| Number of pages | 143 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |