Getting to Resolution: Turning Conflict into Collaboration. Revised and Expanded
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Getting to Resolution: Turning Conflict into Collaboration. Revised and Expanded by Stewart Levine
Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine's resolutionary alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine's seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.
Stewart Levine is a lawyer, management consultant, mediator, and trainer. His clients and students include American Express, Caterpillar Corporation, Chevron, ConAgra, General Motors, Oracle, and others. He has been a partner in two law firms and served as Deputy Attorney General for the state of New Jersey.
| SKU | Unavailable |
| ISBN 13 | 9781576757710 |
| ISBN 10 | 1576757714 |
| Title | Getting to Resolution: Turning Conflict into Collaboration. Revised and Expanded |
| Author | Stewart Levine |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Berrett-Koehler |
| Year published | 2009-11-02 |
| Number of pages | 312 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |