The Golden Rules of Customer Care by Carl Sewell

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The Golden Rules of Customer Care by Carl Sewell

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Summary

Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves.

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The Golden Rules of Customer Care by Carl Sewell

Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves.

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SKU Unavailable
ISBN 13 9780091748432
ISBN 10 0091748437
Title The Golden Rules of Customer Care
Author Carl Sewell
Condition Unavailable
Binding Type Hardback
Publisher Cornerstone
Year published 1991-03-14
Number of pages 175
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

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