Hospitality Services by Johnny Sue Reynolds Ph D

Hospitality Services by Johnny Sue Reynolds Ph D

Hospitality Services is the first step on the path to a career in the hospitality industry. This text introduces students to the five segments within the industry-foodservice, lodging, travel, tourism, and recreation. Day-to-day business operations are also covered to prepare learners for advanced courses and a career within the field.

• Career planning chapters lead students through researching careers, succeeding in the workplace, and starting their own businesses.
• Customer service and industry-wide technology is discussed throughout the text.
• Hospitality Ethics and Going Green features address industry hot topics. Profiles spotlight successful hospitality professionals to inspire students and demonstrate career options.

Johnny Sue Reynolds is well known and admired among high school hospitality teachers in Texas. She has master's and doctorate's degrees and certification in Foodservice Management. Johnny Sue is Professor Emeritus at the University of North Texas and former Associate Dean and Hospitality Management Department Chair. She is currently an educational consultant who enjoys teaching/developing online courses, developing FCS assessment, and mentoring student teachers. Reynolds has taught family and consumer sciences courses in Texas middle schools and high schools, as well as adult education courses. She earned a B.S. degree from the University of Mary Hardin-Baylor, M.S. degree from the University of North Texas, and Ph.D. from Texas Woman's University.

Dorothy Chase, Ph.D., is a professor of Recreation and Tourism at Central Washington University and co-chair of the Department of Family and Consumer Sciences. Dr. Chase earned a bachelor's degree in English from the University of Winnipeg, a master's degree in Education Administration from Lakehead University, and a doctorate in Parks, Recreation and Tourism Management from Clemson University. She spent a year as an exchange professor in Korea and has visited more than 50 countries for business or leisure. She has worked in retail travel and tours, and has also consulted in community tourism development. She served on provincial and national boards of the Canadian Institute of Travel Counselors for several years.

SKU	Unavailable
ISBN 13	9781631265495
ISBN 10	1631265490
Title	Hospitality Services
Author	Johnny Sue Reynolds Ph D
Condition	Unavailable
Binding Type	Hardback
Publisher	Goodheart-Wilcox Publisher
Year published	2016-06-14
Number of pages	576
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.